Within a few hours, one of our professional, well-trained field agents will receive an active repossession order and begin tracking the collateral. Our field agents will submit field reports to our office detailing the events seen in the field. Once a field report has been received the data is entered into our system and reviewed by one of our Recovery Coordinators. The RC, as we call them, will review the findings that have been supplied by the field agents. They will then determine the course of action needed to help recover the collateral. For example, if the addresses have proven to be invalid, the RC will begin to look for other leads. They will begin calling all the phone numbers and run various internet searches. We will exhaust every piece of information found along with any additional information you may provide.

Throughout the entire investigation process we will keep you informed with accurate, detailed status reports via fax, e-mail, and/or telephone. We encourage and welcome your input and suggestions regarding each assignment. We have found that working together with our clients as a team can often expedite our investigations and bring about the quickest and best possible results.